We understand that user privacy is of the utmost importance.

All customer information is kept 100% confidential, and we take this topic very seriously.

This is the primary reason we do not offer a phone contact on our website.

We want to ensure that the person we are reviewing diagnostics with, is the actual customer who sent in the samples. 

Under no circumstances are individual customer results or names shared with any outside party.

-Model Herpetoculturist Program